Managed Services

Excellent customer service support

Staying ahead of evolving security risks, capacity requirements and performance demands can impact your company’s profit and productivity. That’s why we’ve created VizionCare, our IT managed service platform.

 

 

With VizionCare, we proactively monitor the performance of your data network and its applications 24/7, to give you peace of mind and free you to focus on your business.

Additional benefits of VizionCare include*:

Help desk support

  • A single point of contact when you need assistance
  • Remote resolution
  • Internal and external escalation
  • User account administration
  • Onsite support when necessary

Key network services monitoring to include:

  • Server/CPU utilization
  • Disk utilization
  • Memory utilization
  • Patch management
  • Email and Internet connection
  • Network device performance
  • Antivirus filtering

Consultations

  • Regular network assessments with a system-level engineer
  • Business planning meetings to discuss IT upgrades and budget planning

Optional support services include:

  • Integrated voice, audio and video support services
  • Remote backup services
  • Hosted MS Exchange
  • Application Hosting
  • Web hosting
  • Hosted anti-virus protection
  • Hosted web filtering protection

Click here to learn more about VizionCare.

* For a complete list of offerings, please contact our sales team.