4 Common Misconceptions of Outsourced Managed Service Providers

4 Common Misconceptions of Outsourced Managed Service Providers

The increasing sophistication in and rise in number of cyber security attacks is leading more companies to consider whether hiring a Managed Service Provider (MSP) is the right move. We’ve found these common misconceptions often keep business owners from considering this solution.

1. We Already Have an Internal IT Team
Hiring an MSP doesn’t mean you have to get rid of your internal team. At DataVizion we work with your team by freeing them from necessary, yet time-consuming tasks like monitoring, management and patching of your IT network. Empower your internal IT resources by freeing them from status quo-maintaining tasks and allowing them to focus on business-advancing tasks.

2. External Help Means Slower Response Times 
It’s common for companies to fear their issues will sit at the bottom of some never-ending queue. With VizionCare, DataVizion’s managed services platform, there are no mystery queues.  VizionCare includes Service Level Agreements that define exactly how, when and in what timeframes service issues will be responded to. Our experienced team will ensure the right resources are dedicated to each task and resolved in an efficient and timely manner.

3. MSPs Are Only for Large Businesses and Too Expensive 
Businesses of all sizes can benefit from using an outsourced MSP. Not only will it help you gain a competitive edge, but our customers find it helps them operate more safely and efficiently. With VizionCare, you get top-level proactive monitoring and support all for a predictable fixed monthly fee agreement. No surprises.

4. Outsourcing Can Lead to More Security Risks  
VizionCare is a safe and secure solution that brings together protection, detection and response. Actionable threat intelligence is gleaned from the millions of events and we take the proper remediation steps to continuously harden your network. We also deliver compliance reports to you at specified intervals and you maintain full legal chain-of-custody over your logs.

While we can’t say hiring an MSP is the perfect solution for every company, the benefits are many.  If you want to learn more about VizionCare and how we can free up your IT Team, please contact us for a free consultation.